InboxJet (hereinafter referred to as "InboxJet", "we", "us", or "our") operating through inboxjet.app (the "Site") is engaged in the business of providing automated email marketing services ("Services").
We have always been committed to protecting the privacy of our Customers and Subscribers. This privacy notice ("Privacy Policy") and any other documents referred to in it, sets out the basis on which we collect, use, store, process and secure your personal data, as a data controller, which is disclosed to us when you use our Site and Services.
This Privacy Policy applies when we process the data of: (i) person or an entity that is registered with InboxJet to use the Services, ("Customers"); (ii) a person Customer contacts through our Services, ("Subscribers"); and visitors to the Site, ("Users"), together or individually referred to hereafter as ("you", "your").
This Privacy Policy informs you about the rights and choices regarding your personal data as well as the reasons for which we process such personal data.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the Site or Services you are accepting and agreeing to the provisions of this Privacy Policy and to be legally bound by the same. If you do not agree with the terms of this Privacy Policy, kindly refrain from using the Site or Services.
Please note:
For the purposes of EU and UK data protection laws and any applicable national implementing laws, regulations and secondary legislation relating to the processing of personal data (together "Data Protection Law"), the data controller is InboxJet of 1134, Lower Ground, Rustomjee Eaze Zone, Malad, Sunder Nagar, Malad West, Mumbai, Maharashtra 400064.
We will only use your personal data when the law allows us to. The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:
Performance of a contract with you:
Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests:
Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example to prevent fraud and enable us to give you the best and most secure customer experience.
Legal obligation:
We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent:
We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.
We may collect and process personal data about you. Personal data, or personally identifiable information, means any information about an individual from which that individual can be identified. We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data:
Includes first name, maiden name, last name, user name or similar identifier.
Contact Data:
Includes billing address, delivery address, email address and telephone numbers, business name.
Financial Data:
Includes bank account and payment card details.
Transaction Data:
Includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data:
Includes internet protocol (IP) address, your login data, device ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site or the Services.
Profile Data:
Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data:
Includes information about how you use our Site and Services, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site and Services (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Marketing and Communication Data:
Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Location Data:
Includes GPS technology used to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location Data in your settings.
Aggregated Data:
We also collect, use and share aggregated data such as statistical or demographic data. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users interact with the website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
Special Category Data:
We do not collect, store or use special category data about you. This means details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data.
If you fail to provide personal data:
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We have outlined below the various ways we plan to use your personal data, and which of the legal bases we rely on to do so:
| Purpose/Activity | Type of data | Lawful basis for processing |
|---|---|---|
| To register you as a new customer | Identity Data, Contact Data | Performance of a contract with you |
| To process and deliver your order including: - Manage payments, fees and charges - Collect and recover money owed to us |
Identity Data, Contact Data, Financial Data, Transaction Data, Marketing and Communications Data | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: - Notifying you about changes to our terms, this Privacy Policy, the Site or Services - Dealing with your requests, complaints and queries |
Identity Data, Contact Data, Profile Data, Marketing and Communications Data | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests |
| To enable you to partake in a prize draw, competition, review or complete a survey | Identity Data, Contact Data, Profile Data, Usage Data, Marketing and Communications Data | (a) Performance of a contract with you (b) Necessary for our legitimate interests |
| To administer and protect our business and this Site | Identity Data, Contact Data, Technical Data | (a) Necessary for our legitimate interests (b) Necessary to comply with a legal obligation |
| To deliver relevant Site and Services content and online advertisements to you | Identity Data, Contact Data, Profile Data, Usage Data, Marketing and Communications Data, Technical Data | Necessary for our legitimate interests |
| To use data analytics to improve our Site and Services | Technical Data, Usage Data | Necessary for our legitimate interests |
| To send you relevant marketing communications | Identity Data, Contact Data, Technical Data, Usage Data, Profile Data, Marketing and Communications Data | Necessary for our legitimate interests |
We will not sell or rent your personal data to anyone.
You have a number of rights under Data Protection Law in relation to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, please contact us at support@inboxjet.app.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy at: https://inboxjet.app/cookie-policy.html.
If you have any questions about this Privacy Policy, please contact us:
By email: support@inboxjet.app
By post: 1134, Lower Ground, Rustomjee Eaze Zone, Malad, Sunder Nagar, Malad West, Mumbai, Maharashtra 400064
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Last Updated: May 18, 2023